Norfolk resident: Do not shop here! The owner Jason Cook is rude and has no customer service skills at all. They have a limited selection of silk flowers to choose from. I requested a bridal bouguet for my wedding and after describing what I wanted to the consultant they made what they wanted 2 different times. After talking to Jason about my disappointment he tells me he can\'t satisfy me, and he\'s not going to serve me. I don\'t know how he stays in business like this, but anybody I encounter I will tell them not to shop here.